Terms & Conditions

Terms and Conditions

By placing an order with Marloe London you will be deemed to have read, understood and agreed to these Terms and Conditions. Prices and availability of goods are shown in £ sterling and subject to change without notice.

Your Right to Cancel

Under the Consumer Contracts Regulations 2013, you have the following cancellation rights when you buy online:

  • You are entitled to cancel your contract with us, provided that you exercise your right no longer than 14 days after the day on which you receive the goods.
  • Your right to return products does not apply to goods that have been personalised or which by reason of their nature cannot be returned.
  • If you wish to exercise your right of cancellation, you are obliged to retain possession of the goods and take reasonable care of them.
  • To exercise the right to cancel, you must inform us of your decision to cancel your contract by a clear statement, including details of your name, geographical address, details of the order you wish to cancel and, where available, your phone number and email address. 

Returning Products

If for any reason you are not happy with your purchases you can return them for a refund or exchange providing they are unused and in a re-saleable condition.

Please return the item(s) following the steps on the Delivery & Returns page.

Conformity of Goods

We take every care to ensure that the description and specification of our products are correct at the time of going to press. However, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you or the fact they are individually hand dyed making every item unique.

Copyright and Trademark

The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright trademark or registered trademark of Marloe London Ltd, Company Number: 09138059